Jobs & Career at Diya Systems, Mangaluru
Inform Alumni Students
Job Drive for Alumni Students
BCA, MCA, BSc., (Computer Science, Electronics, Statistics), M.SC,
B.E (Except Civil and Mechanical all other streams applicabe) & B.Com(CA)
Salary: Around 2.2 Lacs + Shared Accommodation
Sl.No.
|
Date
|
College
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01
|
6th Jan 2020
|
Government First Grade College, Shivamogga
Ph: 0824 2880602/03 Exn 625/7022627311
9482757255/7892657797
|
02
|
8th Jan 2020
|
GFGC & Centre for PG Studies, Thenkanadiyur, Udupi
Ph: 0824 2880602/03 Exn 625/7022627311
9448796357/9480265511
|
03
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10th Jan 2020
|
Government Science College (Autonomous), Hassan
Ph: 0824 2880602/03 Exn 625/7022627311
9945545495/9742604242
|
Diya Systems, is a fully owned subsidiary of GlowTouch Technologies, an award-winning technology services firm delivering custom technology services to business of all sizes around the globe. Headquartered in Mangalore, India, Diya Systems, provide custom application development services, customer and technical support, website development, and more. We started our operations in 2001 and today we are with 1550+ professionals. We are the largest IT/ITeS Company based out of Mangalore. We have been certified in 9001:2015 (QMS), 14001:2015 (EMS) and 27001:2013 (ISMS). You may visit our website (www.glowtouch.com or www.diya.net) to know more about us.
Our Vision: To be a Leading Global provider of innovative technology solution and a trusted, “go-to” partner for those we serve.
Currently we have the opening of our ITeS division (Tech support Voice + Non Voice)
S NO
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POSITION
|
REQUIRED QUALIFICATION
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NO: OF VACANCIES
|
EXPERIENCE
|
SALARY
|
GENDER
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LOCATION
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1
|
Technical Trainee
|
BCA,MCA,B.SC(Computer Science, Electronics, Statistics), M.SC, B.E (Except Civil and Mechanical all other streams applicabe), B.Com(CA)
|
150
|
0-2 Years
|
2.2 Lacs Per Annum
|
Male & Female
|
Mangalore
|
Role : Technical Support : Providing back end support to customers through email and chat, troubleshooting technical issues.
Qualification : Graduates in BE, BCA, BSc
Experience : 0 to 2 years
Work Location : Mangalore
Salary: Around 2.2 Lacs + Shared Accommodation
Job Description:
· Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
· Provide technical support for level-one escalation issues via the help desk.
· Should multitask and meet specific goals set by supervisors and the managers.
Eligibility Criteria:
· Excellent written and verbal communication skills in the English language.
· Ability to work well with a team in a fast-paced, constantly changing environment
· Outstanding customer service skills and a dedication to provide a great customer service
· Reliable to work in rotational shifts and to complete work as per expectations.
· Ability to multitask and meet specific goals set by supervisors and management.
Attributes:
• Graduates with a BE, BTech, BCA, BSc IT, BSc CS, MCA & MSc
• Excellent in English communication, Verbal & Written
• Strong in Logical thinking and Learning Skills
• Minimum Typing speed 35wpm & good in Keyboard Shortcuts
• Able to handle 3 chats at a time
• Knowledge on web hosting is an added advantage
• Flexible to work - 24/7 - Rotational shifts including night shifts
As an employee they would be eligible for
· o Shared Accommodation to bachelors
· o Transportation in Mangalore city (certain pick & drop points)
· o Provident fund, ESIC & Gratuity
· o Medical Insurance & Doctor at Campus
· o ATM & Food court
Thanks,
Shrinivas Bhat
Senior Manager – Human Resources
Diya Systems Mangalore Private Limited,
Diya Campus, Mary Hill, Airport Road,
Mangalore -575015
Ph: 0824 2880602/03 Exn 625
Thanks for sharing..
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