Wipro announces the launch of Digital Workspace Service Desk 2019 & 2020
Dear Academic Partner,
Greetings from Wipro!
With immense pleasure, we announce the commencement of our Campus Hiring Season wherein we look forward to recruit some of the best talent from your institution for our Digital Workspace Service Desk
Digial Workspace Service Desk is an unique integrated learning programme which offer students the chance to build a remarkable career at Wipro, while pursuing their higher education – EPGDBM (Executive Post Graduate Diploma in Business Management) from one of the premier education institutes in India– sponsored by Wipro. Key features & eligibility details of the programme have been listed below, kindly go through the same
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Eligibility
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ü 10th Standard – minimum 50%
ü 12th Standard – minimum 50%
ü Graduation – minimum 50% or 5.0 GPA as per respective University Guidelines
ü Admission into EPGDBM degree will be subjected to the prevailing criteria and conditions as defined by the UGC Guidelines at the time of enrollment
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Year of Passing
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2019 & 2020 ONLY
(Maximum three years of gap, if any, b/w 10th & graduation)
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Qualification/ Degree
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BCom
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Bachelor of Commerce
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BBA
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Bachelor of Business Administration
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BBM
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Bachelor of Business Management
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BMS
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Bachelor of Management Studies
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BA
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Bachelor of Arts
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BSc
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Economics
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Stipend
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1st year STIPEND - 15,712 per month
2nd year STIPEND - 17,810 per month
3rd year STIPEND - 19,910 per month
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Service Agreement
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36 Months
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Selection Process
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Group Discussion
Technical Interview
HR Interview
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Job Description
- Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
- Excellent communication skills required as you will work in International Voice Support
- Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
- Responding in a timely manner to service issues, request, and take care of the complete operations.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Provide support, including procedural documentation & relevant reports
- Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)
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Other criteria:
- Maximum of 3 years of education gap, if any, is allowed between 10th and graduation.
- Education should be regular full time only in 10th, 12th & Graduation recognized by the Central/State Government of India.
- All Arrears and backlogs need to be cleared at the time of selection process
- 2019 (Year of passing) candidates should have completed all exams / viva and should not have any pending attendance requirement with the college/university.
- Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country
- Bhutan and Nepal Nationals need to submit their citizenship certificate
- Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.
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To participate in the selection process , please visit:
Last date to apply: 29th Feb 2020
For any further queries/ clarifications, please reach out to the location campus lead for Karnataka Region at lakshmi.rajesh@wipro.com
Kindly not to forward this email as it is, share the link alone with the students, in case any clarifications, request you to collect all the queries from the students and email to the location lead.
Our long-lasting synergy has always helped students find promising opportunities, and we look forward to yet another successful year!
Looking forward to your support.
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Lavanam Amballa
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National Head - Campus Hiring | Talent Acquisition | Bangalore
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