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Wipro Service Desk Job Opportunity for Non-Engineering Graduates Read the Instructions Carefully... | ||
1. Eligibility - Any Undergraduate degree BA, BCom, BSc, BCA, BBM, etc., 2. 10th or equivalent: Pass - 12th or equivalent: Pass - Graduation: Pass 3. 2021 Passing out Students ONLY 4. Selection Process - Preliminary Screening - Voice interview - HR interview 5. Compensation - INR 1.8 Lakhs Per Annum 6.Job Description # Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web # Excellent communication skills required as you will work in International Voice Support # Managing data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints # Responding in a timely manner to service issues, request, and take care of the complete operations # Troubleshoot system and network problems, diagnosing and solving hardware or software faults # Provide support, including procedural documentation & relevant reports # Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services # Willing to work in a 24*7 environment (Rotational shifts/5 Days a week) 7.Other Criteria # Candidates must have a full-time degree course recognized by the Central/ State Government of India # All arrears and backlogs need to be cleared at the time of selection process # Candidates should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college # Candidates must not have more than three years of gap in education between 10th and graduation # Candidates must be willing to work in a 24*7 shift environment and relocate to any location within India. 8. NOTE: Candidates who have participated in service desk selection process held by Wipro earlier are not eligible. 9. Last Date: 16th May 2021
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